Overview
This document sets out the identity verification procedures that apply to guests and visitors at Stoney Nakoda Resort & Casino, located at 888 Nakoda Way, Kananaskis, Alberta, Canada, T0L 1N0. These procedures govern access to casino gaming areas, hotel check-in, and participation in supervised gaming activities such as poker cash games and tournaments.
Stoney Nakoda Resort & Casino operates as a land-based casino and resort under the regulatory framework of Alberta’s provincial gaming authority, the Alberta Gaming, Liquor and Cannabis Commission (AGLC). All identity verification requirements described in this document reflect obligations arising from that regulatory context and from standard hospitality and gaming compliance practices applicable in Alberta.
This property does not operate any licensed real-money online gambling service. Identity verification procedures described in this document apply exclusively to in-person, on-site interactions at the Kananaskis property.
1. Regulatory Basis for Identity Verification
Stoney Nakoda Resort & Casino is a provincially regulated, land-based casino operating in Alberta under AGLC oversight. Provincial gaming regulations require that all guests accessing casino gaming areas be of legal age and that their identity be verifiable upon request by resort or gaming staff.
Identity verification at this property is not a discretionary service feature. It is a compliance obligation tied to the resort’s land-based casino license and to the legal requirements governing gaming operations in Alberta. Guests who are unable or unwilling to provide acceptable identification when requested may be denied access to gaming areas or to specific services.
2. Minimum Age Requirements
The minimum age for hotel check-in at Stoney Nakoda Resort & Casino is 18 years. Guests who appear to be under the required age may be asked to present valid identification at the front desk before check-in is completed.
For access to the casino floor and participation in any gaming activity, including slot machines, table games, and poker, guests must meet the minimum age requirement applicable under Alberta provincial law. Staff are authorized to request proof of age from any guest whose age cannot be reasonably confirmed on sight. This applies regardless of whether the guest is actively participating in gaming or is present in a gaming area.
Guests who cannot provide acceptable proof of age when requested will not be permitted to remain in restricted gaming areas.
3. Acceptable Forms of Identification
For the purposes of age and identity verification at this property, acceptable identification must be government-issued, include a photograph of the holder, and display a date of birth. Documents that do not meet all three criteria are not considered sufficient for verification purposes.
Examples of commonly accepted government-issued photo identification include:
- Canadian driver’s licence
- Canadian passport
- Provincial or territorial identification card
- Permanent resident card
- Foreign passport (for international guests)
The final determination of whether a specific document is acceptable rests with resort or gaming staff at the time of the request. Expired documents are generally not accepted. Photocopies or digital images of identification documents are not accepted as substitutes for original documents.
4. Casino Floor Access and Age Verification
Access to the casino gaming floor is restricted to guests who meet the minimum age requirement. Staff at the entrance to gaming areas may request identification from any guest before permitting entry. This check may occur at any time during the guest’s visit and is not limited to initial entry.
Guests who have already been admitted to the gaming floor may be asked to provide identification again if there is any reason for staff to question whether the age requirement is met. Refusal to provide identification upon request will result in the guest being asked to leave the gaming area.
The resort does not maintain a publicly listed schedule of when identification checks occur. Checks may be conducted at any point at the discretion of gaming staff or security personnel.
5. Poker and Supervised Gaming Registration
Participation in Texas Hold’em poker cash games and poker tournaments at Stoney Nakoda Resort & Casino is subject to registration and oversight by Games Managers and pit supervisors. Guests wishing to participate in these activities may be required to provide identification as part of the registration process.
For inquiries related to poker participation, guests may contact the pit area directly by calling 403-881-2832 or by emailing [email protected]. Staff will advise on any specific identification or registration requirements applicable to the session or tournament in question.
6. Hotel Check-In Verification
At the time of hotel check-in, guests are required to present valid government-issued photo identification. This requirement applies to the primary guest registering the room. The name on the identification must correspond to the name under which the reservation is held.
Check-in at Stoney Nakoda Resort & Casino begins at 4:00 PM. Check-out is by 11:00 AM. Guests who arrive before check-in time and wish to access hotel services may still be required to present identification at the front desk.
The resort reserves the right to request identification from any registered guest at any point during their stay for the purposes of confirming identity or resolving questions related to the reservation.
7. Data Handling and Guest Information
Information collected during identity verification at check-in or on the casino floor is used for the purposes of confirming age, verifying identity, and meeting obligations under applicable provincial regulations. Guest information is handled in accordance with applicable Canadian privacy legislation.
Guests who have questions about how their personal information is collected, stored, or used may direct those inquiries to the resort’s general contact:
Email: [email protected]
Phone: (403) 881-2830
Toll-free: 1-888-862-5632
8. Self-Exclusion and Responsible Gaming
Guests who have entered into a self-exclusion agreement under AGLC’s responsible gaming programs are not permitted to access the casino gaming floor. If a self-excluded individual is identified on the premises, staff are required to act in accordance with provincial gaming regulations and the resort’s obligations under its land-based casino license.
Guests seeking information about self-exclusion options or responsible gaming resources should contact gaming staff on-site or reach out to the AGLC directly for guidance on available provincial programs.
9. Contact for Verification-Related Inquiries
For questions related to identity verification requirements, acceptable documentation, or access conditions at Stoney Nakoda Resort & Casino, guests may contact the property using the following details:
Address: 888 Nakoda Way, Kananaskis (Mînî Thnî / Morley), Alberta, Canada, T0L 1N0
General phone: (403) 881-2830
Toll-free: 1-888-862-5632
Email: [email protected]
Poker and pit inquiries: 403-881-2832 or [email protected]
The resort is located at the junction of Highway 1 (Trans-Canada Highway) and Highway 40, approximately 35 to 45 minutes west of Calgary.